Our Approach to Privacy

We collect only what we need. We use it only for the purpose it was given. We do not sell it. We do not trade it. We treat your personal information with the same care we apply to every other part of this business.

Information We Collect

When you place an order or create an account, we collect:

• Name, email address, billing address, shipping address
• Payment information — processed and stored by our payment processor, not by us
• Order history and communication records

When you browse the site, we automatically collect:

• IP address, browser type, device type
• Pages visited, time on site, referral source
• This data is collected via cookies and analytics tools

How We Use Your Information

• To process, fulfil, and communicate about your order
• To respond to your inquiries and support requests
• To send transactional emails (order confirmation, shipping updates)
• To send marketing emails if you have opted in — you may unsubscribe at any time
• To improve our store and customer experience through analytics

Sharing of Information

We share your information only with the parties necessary to fulfil your order:

• Our logistics and fulfilment partners (delivery address and contact details only)
• Our payment processors (payment data, processed under their own compliance standards)
• Shopify, our ecommerce platform provider

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

UK & EU Customers — Your Rights Under GDPR

If you are based in the United Kingdom or European Union, you have the following rights under the UK GDPR and EU GDPR respectively:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restriction: Request that we limit how we use your data
• Right to portability: Request your data in a portable format
• Right to object: Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, email support@vryk.shop. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

US Customers — Your Rights (CCPA and US State Privacy Laws)

California residents and residents of other US states with applicable privacy laws have the right to know what personal information is collected, to request deletion of their personal information, and to opt out of the sale of their personal information. We do not sell personal information. To submit a request or opt out, email support@vryk.shop or use our privacy choices page.

Australian Customers — Australian Privacy Act 1988

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access and correct your personal information, and to make a complaint if you believe your privacy has been breached. Contact us at support@vryk.shop to make a request or complaint. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).

New Zealand Customers — Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to request access to, and correction of, personal information we hold about you. You may also complain about a suspected breach of the Privacy Act to the New Zealand Privacy Commissioner. Contact us at support@vryk.shop to make a request.

Canadian Customers — PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access your personal information and to challenge the accuracy of that information. To make a request, email support@vryk.shop.

Cookies

We use cookies to enable core site functionality, remember your preferences, and analyse site traffic. You may disable cookies in your browser settings, though this may affect your experience. EU and UK visitors: by continuing to use the site after being shown our cookie notice, you consent to our use of non-essential cookies. You may withdraw consent at any time via your browser settings.

Data Retention

We retain your personal data for as long as necessary to fulfil your order, comply with legal obligations, and resolve disputes. Marketing data is retained until you unsubscribe. You may request deletion at any time.

Contact

For any privacy-related inquiry or to exercise your rights, contact us at support@vryk.shop. We respond within 24 hours for support matters and within 30 days for formal data requests.